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INFORMATION
- WINTER 2023
FREE
DELIVERY - We offer
free delivery on a total of 300 bags & 300 boxes combined. This
can be a mixture of any of the sizes we offer. Note, larger orders
go out on pallets using a 48 hour service, taking a little longer
to arrive.
COURIER DELIVERY
– Generally we try to despatch all orders on the day we receive
them (except weekend & Bank Holiday orders which go out on the
next working day) However orders received after 12:30pm will go
out on the next working day.
SMALL ORDERS - We
often receive small, mixed orders through our website. Eg 10 x 3L
BiBs, 10 x 5L BiBs, 10 x 10L BiBs etc. Our website shop applies
a P&P charge to each of these orders & you will be overcharged
accordingly. If this happens, ring us, e-mail us etc. & we will
take the order over the phone to rectify this situation. We cannot
put all of the combinations on our website so, if you think the
P&P charges are high, contact the office prior to confirming
the order and we will resolve it. If you are a homebrewer, and you
want a smaller quantity than is offered on our website, please get
in contact, we may be able to help. Payments are collected through
our site by PayPal, you do not need an account and you can use any
credit card except Amex. We can also take payments over the phone,
or we can send pro forma invoices if you would prefer to pay by
bank transfer.
OPENING HOURS –
Our general opening hours are 9am to 4pm Monday to Friday, but these
are flexible and depend on what time our daily courier collection
and / or pallet carrier arrives to collect the orders. If you want
to make a collection in person we welcome visitors & are flexible
with the opening times.
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