INFORMATION - WINTER 2023

FREE DELIVERY - We offer free delivery on a total of 300 bags & 300 boxes combined. This can be a mixture of any of the sizes we offer. Note, larger orders go out on pallets using a 48 hour service, taking a little longer to arrive.
COURIER DELIVERY – Generally we try to despatch all orders on the day we receive them (except weekend & Bank Holiday orders which go out on the next working day) However orders received after 12:30pm will go out on the next working day.
SMALL ORDERS - We often receive small, mixed orders through our website. Eg 10 x 3L BiBs, 10 x 5L BiBs, 10 x 10L BiBs etc. Our website shop applies a P&P charge to each of these orders & you will be overcharged accordingly. If this happens, ring us, e-mail us etc. & we will take the order over the phone to rectify this situation. We cannot put all of the combinations on our website so, if you think the P&P charges are high, contact the office prior to confirming the order and we will resolve it. If you are a homebrewer, and you want a smaller quantity than is offered on our website, please get in contact, we may be able to help. Payments are collected through our site by PayPal, you do not need an account and you can use any credit card except Amex. We can also take payments over the phone, or we can send pro forma invoices if you would prefer to pay by bank transfer.
OPENING HOURS – Our general opening hours are 9am to 4pm Monday to Friday, but these are flexible and depend on what time our daily courier collection and / or pallet carrier arrives to collect the orders. If you want to make a collection in person we welcome visitors & are flexible with the opening times.


 
 
 
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